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CONTACT US |
TUNISAIRIf you experience any difficulty when using our online services: online purchase, modification, claim when buying a ticket online, simply contact us: By e- mail: resaonline@tunisair.com.tn |
For booking & Purchasing online : www.tunisair.com
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CUSTOMER RELATIONSHIP & CALL CENTER DIRECTION | Tel. : (00216) 71 942 322 P : 2430 / 2411 Fax. : (00216) 70 836 900 Address : Siège social de Tunisair, Direction Clientèle et call center (3ème étage), Charguia II 2035 Tunis - Carthage.
Customer Relations Service | The Customer Service as part of our commitments! We thank you for sharing with us your suggestions, your comments and your claims. To learn more about customer service
The team will do its best to bring you back a quick and effective response.
If you prefer, you can write to the Customer Relations Department, at the following address: Siège Social de Tunisair , Direction Relation Clientèle et Call center ( 3éme étage) , Charguia II 2035 Tunis - Carthage. Tel. : (00216) 71 942 322 If you are not resident in Tunisia, please select the "Tunisair in the World" rubric to locate the nearest office to you.
Please find hereafter our coordinates :
If you encounter any difficulty to get access to your Fidelys account or to book your Award tickets etc. Please write us at the following email address:fidelys@tunisair.com.tn Tel : (00216) 71 942 322 P: 2519/2593/2599 To learn more about our loyalty Program Please find hereafter our coordinates
Our Call Centers (CALL CENTER) |
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Country |
Contacts |
Others contacts |
Tunisia |
81 10 77 77 Tunisie Telecom subscribers |
(+216) 70 019 160 |
mail : callcenter@tunisair.com.tn |
France |
(+33) 1 85 15 07 81 |
0820 044 044 |
Belgium |
(+32) 28825780 |
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Italy |
(+39) 06 85870267 |
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Germany |
(+49) 6931090112 |
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Switzerland |
(+41) 22 545 37 31 |
0840 07 07 07 |
United Kingdom |
(+44)2030568998 |
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Holland |
(+31) 20 811 07 91 |
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Austria |
(+43) 1 2650 330 |
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Spain |
(+34) 912 90 60 03 |
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Portugal |
(+351) 300 505 644 |
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Canada |
+1 4382289914 |
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OTHER CONTACTS |
Office for Relations with the Citizen |
Its mission is to welcome, assist and respond to citizens' queries & demands E-Mail: brc@tunisair.com.tn The head office: Tunisair, Boulevard Mohamed Bouazizi . Charguia 1/ 2035 TunisCarthage Phone: 71 942 322 P: 2446/2638/3170 Fax : +21631370296 | |
TUNISAIR’s sales points in TUNISIA
TUNISAIR at the level of representations and sales points abroad |
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Freight & Cargo |
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TUNIS |
BOOKING : (00216) 71 942 322 Poste. : 4692 / 4693 / 4694 |
EXPORT (00216) 71 754 000 Poste. : 4692 / 4694 / 4695 |
IMPORT : (00216) 71 754 000 Poste. : 3105 / 3108 / 3012 |
Address : TUNISAIR- FRET 2035 AEROGARE FRET TUNIS CARTHAGE |
MONASTIR |
Tel. : (00216) 73 520 000 - Extensions : 77321/77324 |
SFAX |
Tel. : (00216) 74 278 000 - Extensions : 44442/44443 |
DJERBA |
Tel. : (00216) 75 653 530 - Extension : 289 |
Tel. : (00216) 75 653 531 - Extension : 289 | |
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Communication and External relations Direction |
Tel. : (00216) 71 942 322 |
Secretariat : poste 2637 |
DCCRE : poste 3004 |
Fax : (00216) 31 370 253 |
Address : Siège social de Tunisair Charguia II 2035 Tunis - Carthage | |
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Human Resources Central Direction (job offers) |
Tel. : (00216) 71 942 322 |
Secretariat DCRH : poste 2702 |
Tel. direct : (00216 70) 836 761 / (00216 31) 370 192 |
Fax : (00216) 70 836 900 |
Service recrutement : Tel. : 71 942 322 / 70 837 000 poste 2790 Email : recrutement@tunisair.com.tn Address : Siège social de Tunisair Charguia II 2035 Tunis - Carthage | |
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Permanent Secretariat of deliberative bodies |
Tel. : (00216) 71 942 322 Poste : 3032 / 3016 |
Fax : (00216) 70 836 900 |
Address : Siège social de Tunisair Charguia II 2035 Tunis - Carthage |
General Inspection Direction |
Tel. : (00216) 71 942 322 Poste : 2705/2709 |
Tel. direct : (00216 31) 370 187 |
Fax : (00216 31) 370 204 |
Address : Siège social de Tunisair Charguia II 2035 Tunis - Carthage |
Audit Direction |
Tel. : (00216) 71 942 322 Poste : 2280 |
Fax : (00216) 70 836 900 |
Address : Siège social de Tunisair Charguia II 2035 Tunis - Carthage | | |
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Technical & Industry Central Direction (Engineering, Maintenance, Supply) |
Tel. : (00216 71) 288 533 |
Address : Siège social de Tunisair Charguia II 2035 Tunis - Carthage | |
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